This document constitutes an agreement ("Agreement") delineating the terms and conditions for the use of the Intelio.co.uk website ("Services"), encompassing its various services and products.
The Agreement establishes a contractual relationship between the user ("Customer") accessing the Services and Intelio Limited ("Intelio"), a company incorporated under the laws of England and Wales.
By accessing or using the Services, you explicitly acknowledge and consent to adhere to the terms of this Agreement. If you dissent from any provision within this Agreement, it is imperative to discontinue the use of the Services immediately.
Intelio retains the prerogative to unilaterally update, modify, or substitute this Agreement without prior notice. We strongly advise you to regularly review this Agreement for any alterations. Continued use of the Services subsequent to the posting of amendments signifies acceptance of those changes.
To access specific products and services offered by Intelio, users are required to furnish personal information during the registration process. Users commit to ensuring that all information provided to Intelio is correct, accurate, and up to date.
Users agree to access and employ the information, services, and products provided by Intelio solely for purposes sanctioned by the General Data Protection Regulation ("GDPR") and any applicable law, regulation, or generally accepted practices in their respective country.
If users intend to transfer any information, services, or products provided by Intelio, such transfers must align with the GDPR and comply with any applicable law, regulation, or generally accepted practices in their respective country.
Users undertake not to access Intelio's provided information through any means other than the interfaces facilitated by Intelio and the Services.
Users commit not to access the Services through automated means, including but not limited to automated scripts, web scrapers, or web crawlers, excluding instances of search engine crawling.
Users agree not to engage in activities that interfere with or disrupt the web servers hosting the Services and any connected networks, including but not limited to excessive usage, requests, or downloads.
All payments to Intelio are facilitated through our Payment Service Providers, PayPal and WorldPay.
Due to technical constraints and unforeseen circumstances, Intelio cannot guarantee immediate order processing. Nevertheless, Intelio takes every necessary measure to expedite payment processing. In the majority of instances, payments are processed within minutes, and the acquired products will be promptly accessible to the Customer through the Website.
Refunds are subject to Intelio's sole discretion. While Intelio retains the right to decline a refund request, a valid explanation will be provided to the Customer in the event of refusal.
Intelio extends a Money Back Guarantee ("Guarantee") to customers dissatisfied with their purchase. The Guarantee is subject to the following terms and conditions:
The Guarantee is applicable only once per Customer. Customers are encouraged to assess their initial purchase thoroughly before committing to any additional transactions.
Customers will receive a refund equivalent to the exact amount of their initial purchase.
The Guarantee exclusively pertains to pay-as-you-go products, excluding all subscriptions and monthly plans.
To be eligible for the Guarantee, it must be invoked within 30 days of the original purchase.
Customers availing the Guarantee must not be in breach of any terms and conditions stipulated in the Agreement.
We retain the right to terminate access to the Services immediately under the following circumstances:
If the Customer fails to remit any undisputed payment by the due date.
If the Customer breaches any of the terms outlined in this Agreement.
The information, products, and services provided by Intelio are presented on an "as-is" basis without any explicit or implicit guarantees, conditions, or warranties regarding their accuracy.
Intelio shall not be held liable for any loss or damage, including but not limited to the loss of income or business revenue, incurred by the Customer or any entities associated with the Customer due to the utilization of services provided by the Website.